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Refund policy

Return and Refund Policy — DesignPrime (USA)

1. OVERVIEW This Return and Refund Policy applies to all digital subscriptions and tools provided by DesignPrime in the United States. As a purely digital platform on https://DesignPrime.online, we sell no physical goods, and no physical shipping or delivery provisions apply.

2. DIGITAL CONTENT & ACCESS Because DesignPrime provides immediate access to digital assets, templates, and design tools upon checkout:

  • Immediate Delivery: Performance and digital delivery begin instantly upon successful purchase on https://DesignPrime.online.

  • Non-Tangible Nature: All purchases consist of digital downloadable content and digital service access, which cannot be physically returned once accessed or downloaded.

3. DESIGNPRIME 30-DAY SATISFACTION GUARANTEE To ensure complete customer satisfaction, DesignPrime offers an optional 30-day satisfaction policy from the most recent billing date:

  • Eligibility: You may request a refund within 30 days of your latest charge by contacting support@DesignPrime.online.

  • Usage Limits: Refund requests may be evaluated and potentially declined if there is evidence of heavy system utilization or excessive downloading/exporting of project files prior to the request across DesignPrime.

4. CANCELLATION & PAYMENT PROCESSING

  • Subscription Cancellation: You can cancel your recurring billing at any time directly through your DesignPrime Account Settings or by reaching out to support@DesignPrime.online to prevent future charges.

  • Refund Processing: Upon approval, refunds are credited back to your original payment method within approximately 5 to 10 business days.

5. CONTACT INFORMATION For any questions regarding refunds, billing, or cancellations on DesignPrime, please reach out to us at support@DesignPrime.online or visit https://DesignPrime.online.